Terms of Service

1. Introductory provisions and service operator

These terms of service (the "Terms") govern the rights and obligations of the contracting parties when using the Bytero service (the "Service").

The Service is operated by:

(the "Provider")

Contact details are available on the Contact page.

By using the Service you agree to these Terms. If you do not agree with them, do not use the Service.

2. Definitions

A User is a natural or legal person who has created an account in the Service or uses the Service in any way. A Consumer is a natural person who, when concluding the contract, does not act within the scope of their business activity, employment or profession. Content means any data, texts, images, valuations and analytical outputs made available through the Service.

3. Description of the Service

Bytero is an online platform providing information and analytical tools related to the real estate market. The scope of features depends on the selected plan.

The Provider does not provide investment, financial, tax or legal advice. All outputs are for information only and do not replace professional advice or the User's own judgement.

4. Registration and user account

To use features that require signing in, the User creates an account. The User must provide true and current information and update it without delay when it changes.

The User is responsible for all activity performed under their account. Login credentials are non-transferable and the User must protect them against misuse. If unauthorized use of the account is suspected, the User must contact the Provider without delay.

Accounts may only be registered by persons over 16 years of age who have full legal capacity to the extent required to use the Service.

5. Plans and pricing

The current scope of plans and prices is published on the pricing page. Prices may change; for existing active subscriptions a price change applies at the earliest from the next billing period, and we give reasonable advance notice of it.

Subscriptions are billed in advance for the selected period and renew automatically until the User cancels in the user account or in writing with the Provider.

Payments are processed by third parties - payment service providers. The Provider does not store the payment card number or CVV.

6. Withdrawal from the contract (Consumers)

A Consumer has the right to withdraw from the contract without giving a reason within 14 days of the day the contract is concluded, in accordance with the applicable consumer protection legislation.

The Consumer gives notice of withdrawal using the contact details listed on the Contact page.

Notice: Under applicable law, a Consumer loses the right to withdraw from a contract for the supply of electronic content if the Provider began providing the service before the withdrawal period expired with the Consumer's express consent. By activating a paid plan, the Consumer gives this express consent and acknowledges the loss of the right of withdrawal to the extent of the service already provided.

7. User obligations and prohibited conduct

The User undertakes to use the Service in accordance with the law and these Terms. In particular, the User must not:

• circumvent the Service's technical restrictions or obtain data with automated tools beyond the documented interfaces,
• use the Service to distribute spam, malware or other harmful content,
• further commercially distribute Content or data obtained from the Service without the Provider's written consent,
• interfere with the operation of the Service, break security measures or attempt access under someone else's identity,
• infringe copyright, trade secrets or the personal data of third parties.

The Provider reserves the right to suspend or terminate an account upon breach of these obligations, including without compensation.

8. Accuracy and limitations of Content

Content available through the Service, including valuations, yield predictions and similar analytical outputs, is for information only and represents a statistical computation. The actual condition and value may differ. The Provider does not guarantee the accuracy, completeness or currency of the Content and is not liable for decisions made on its basis.

9. Intellectual property

All elements of the Service (software, design, logos, trademarks, texts, models and analytical outputs) are protected by copyright, database rights and other intellectual property law. The rights holder is the Provider or its licensors.

The User is granted a limited, non-exclusive, revocable, non-transferable licence to use the Service solely to the extent necessary for ordinary use of the selected plan. The licence does not include the right to copy the Content, further distribute it or derive own databases from it.

10. Limitation of liability

The Provider is liable for damage caused intentionally or by gross negligence to the extent provided by law. In other cases, and to the maximum extent permitted by law, the Provider is not liable for:

• lost profit, indirect, incidental or consequential damages,
• loss of data unless fault on the Provider's side is proven,
• damage caused by decisions made on the basis of the Service's outputs,
• unavailability of the Service due to force majeure, outages of infrastructure providers or planned maintenance.

The Provider's total liability towards one User for a 12-month period is limited to the amount the User paid for the Service in that period. This limitation does not apply to damage caused intentionally, to damage to life or health, or in cases where the law does not permit limitation of liability.

11. Personal data protection

The processing of personal data is governed by the separate Privacy Policy, which describes what data the Provider processes, for what purposes, and what rights the data subject has under applicable law.

12. Term and termination

The contract is concluded for an indefinite period. The User may end the free plan at any time by deleting the account in the settings. Paid plans can be terminated as of the end of the prepaid period; payments already made are not refunded unless required by the statutory withdrawal provisions.

The Provider may terminate or suspend a User's account in particular upon breach of these Terms, on suspicion of misuse of the Service, for security reasons, or upon discontinuation of the Service with a reasonable notice period.

13. Changes to the Terms

The Provider may unilaterally amend these Terms. Users are informed of material changes in an appropriate manner (e.g. by a notice in the Service or by e-mail) reasonably in advance of the effective date. By continuing to use the Service after a change takes effect, the User agrees to the new wording. If the User does not agree with the new wording, they may terminate the contract without compensation as of the change's effective date.

14. Governing law and dispute resolution

These Terms and the contractual relationship between the Provider and the User are governed by the law of the Slovak Republic, excluding its conflict-of-law rules. For consumer contracts, the protective regulation of the country of the Consumer's habitual residence applies where it is more favourable to the Consumer.

Complaints and claims are handled by the Provider via the contact listed on the Contact page. A Consumer has the right to turn to the competent consumer protection supervisory authorities, or to use the EU-level platform for alternative resolution of consumer disputes.

15. Final provisions

If any provision of these Terms is invalid or unenforceable, this does not affect the validity and enforceability of the remaining provisions. The invalid provision is replaced by one that comes as close as possible to its original purpose.